An authorisation should be sent to the EIF along with the name, personal ID code, desired rights, and, if needed, the IP addresses for access if they differ from the ones previously submitted.
- How to add a new user to the Registrar's Portal?
Information as precise as possible regarding any non-functioning access and the nature of the error messages should be collected and forwarded to us (firstname.lastname@example.org). Significant details include: the date and time of the queries, the username, the IP address the query came from and the interface that was addressed. In case of Internet connection problems, output of the traceroute command could be of help.
- What should be done if the issued access credentials do not work for some reason?